Module 1

webcast: module 1


It’s not about sales alone and it’s not about operations alone. It’s about getting the whole company moving in the same direction.

You can’t cut your way to growth.

Customer Centric organizations can only achieve ultimate success when the employees understand the financial impact their every decision makes on the business.


We push the ‘financial curtain’ back on the business and allow the sales and operational teams to see the business as leadership does.

Topics include:

  • Cost-to-Serve (Transaction Costs)
  • Net Incomes as a Percentage of Sales
  • Cash Flow (Impact of Terms and Conditions)
  • Net Income as a Percentage of Sales
  • Understanding Break-even points: the impact that 1% has on profitability +/- (The numbers are customized to tell your story: Truly eye-opening)