Businesses are complex systems with many moving parts managed by a collection of people with individual needs and aspirations. Business Coaching begins with the managers of the functional areas, the processes that connect these areas, and the performance metrics that define organizational goals. The primary questions the Business Coach wants answered are – Do the managers understand their responsibilities and are they trained and supported to deliver them? Do they understand how to communicate with and gain commitment to organization goals from their respective teams? Do they understand and are they committed to making the workplace safe and challenging for all participants? The answers to these questions provide a blueprint to coach the business.